Privacy Policy

This charter ensures the confidentiality of your personal data.

Confidentiality undertaking of the agency Guidesud towards its visitors and clients
In order to preserve your privacy, we make all necessary efforts to protect the confidentiality of your personal data. By ensuring that you fully measure and understand this privacy commitment, we will provide you with a better-quality service. We invite you to read these policy that will inform you about how we treat your personal data.

Reasons for collecting personal information
We collect and exploit your personal information in order to provide you with a better-quality service, to simplify your access to our products and to our services. By agreeing to give us the information, you will receive from us only the information necessary for your travel and in the future, only information related to our products or to travel.

Data analysis
We use data analysis technologies to ensure the operation of the site and improve services. We use analysis software to allow us to understand the use you make of our website. These softwares can record information such as how often you connect, the cumulative use you make of it, the performance data of webpages, errors that occur (which may sometimes contain information such as your first names, name, email address, and other information that you have transmitted)…

Terms of disclosure of personal information
We are committed to not communicating your personal information to any third party, unless the legislation or legal procedure obliges us to do so.
- Gathered Information for quotation request In case of a request for a travel quotation, European legislation requires us to collect many data necessary for the elaboration of your trip or stay. This information will never be divulged to any third party unless a legal procedure obliges us to do so.
- Payment information : Among your payment information, the Guidesud agency does not store your credit card data.

Collecting other personal information
When you browse the website www.guidesud.com, you do it in the strictest anonymity. As a general rule, we do not record any personal information at this stage-not even your email address. Your browser, on the other hand, automatically tells us about the type of computer and operating system used. We don't keep track of them.

Length of time for storing data
Depending on the purpose of the treatment, the retention time of personal data is likely to vary. Unless mandatory legal provisions, Guidesud agency keeps the personal data for the duration necessary for the achievement of the purpose pursued. The personal data will thus be kept for the period during which you use our services and deleted no later than three years from our last contact, unless there is a legal obligation to retain certain data for a longer period of time.

Access to your personal information
In accordance with the French law on computers and freedoms of January 6, 1978, you have the right to access and rectify your data. If you have an account on the website, you can change or correct your account information. You can also request the deletion of all personal information from your account. You can exercise this right by sending a mail to:
Sabine Affre
Guidesud Agency
3 Place du jeu de boules
F34440 Colombiers
+33 4 34 53 57 66
Unsuscribe@guidesud.com

Conclusion

This Charter is subject to change at any time. We invite you to consult it regularly and to each connection on our website in order to be kept informed of any changes.

updated on 20/09/2018